Q: How much does shipping cost?
A: We offer a flat-rate shipping fee of $6.99 for all orders within the United States.

Q: How long will it take to receive my order?
A: Total delivery time is typically 4–11 business days. This includes 1–4 business days for processing and 3–7 business days for transit.

Q: Do you ship internationally?
A: Currently, we only ship to addresses within the United States to ensure the fastest and most reliable service.

Q: Can I cancel my order?
A: Yes, you can cancel or modify your order within 12 hours of purchase. Please email us at support@nanglastore.com immediately with your order number.

Q: What is your return policy?
A: We offer a 60-day return policy. Items must be in their original packaging and in the same condition as received.

Q: Are returns free?
A: Yes! We provide Free Returns. Once your request is approved, we will send a pre-paid shipping label to your Gmail. You just need to download, print, and attach it to your package.

Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal for a secure checkout experience.

Q: When will I receive my refund?
A: Once we receive and inspect your return, the refund will be processed to your original payment method within 5 to 7 business days.

Q: What if my item arrives damaged?
A: Please inspect your order upon delivery. If it is damaged or defective, contact us within 48 hours. We will send a replacement or issue a full refund at no cost to you.

Q: How can I contact customer support?
A: You can reach us via email at support@nanglastore.com. Our team (led by Cody Don Callahan) is available Monday – Saturday, 8:00 AM – 7:00 PM (MST).

Still have questions?

Contact us: support@nanglastore.com

Address: 1101 Grant Ave, Loveland, CO 80537, United States